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 Using Line Texts


2025/12/19 • 10 min. to read
This page describes how to use, edit, and manage line texts in your daily documents.

Note

Information about setting up line texts can be found under Setup, Line Texts.

What Are Line Texts?

Line texts are Extended Texts that appear directly below a document line and refer to a specific item, resource, G/L account, or service item. They are suitable for:
  • Product descriptions - e.g., technical specifications, care instructions
  • Delivery information - e.g., delivery time, availability
  • Notes - e.g., handling, safety instructions
  • Resource details - e.g., qualifications, availability
  • Account explanations - e.g., fee descriptions

When Are Line Texts Used?

Line texts are inserted into documents in the following situations:

Automatic Insertion

Texts are automatically inserted when:
  • On the master data card (item card, resource card, etc.) the Automat. Ext. Texts field is enabled
  • Corresponding Extended Texts are set up
  • The conditions are met (document type, language, period)
  • You add an item, resource, G/L account, or service item to the document line

Manual Insertion

You can add or change texts manually:
  • Via the Line Text field in the document line
  • Via the Line action > Line Texts in the ribbon
  • Directly on the Document Text Lines page

Example: Line Text on a Sales Order

Document Type Sales Order
Item 1896-S
Standard Text Code 1896-S
Line Text Please note the care instructions on the packaging.

Step-by-Step Guide: Automatic Insertion of Line Texts

This example shows how line texts are automatically inserted when adding an item to a sales order.
  1. Open the Sales Orders page. You can find this via Tell me what you want to do? or directly on the home page if you have the role Sales Order Processor.
  2. Click on the desired sales order in the list. The detail view of the document opens.
  3. Fill in the fields in the sales order header as usual
  4. Create a line with Type Item, select the desired item and add it, e.g., Item 1896-S.
  5. As soon as you leave the No. or Description field, the line texts are inserted
  6. Using the AssistEdit function of the Line Text field, you can open the Document Text Lines page. There you can see all automatically inserted line texts and adjust them if necessary.

  7. Optional: You can further edit the automatically inserted texts in the Text Editor, e.g., supplement or format them. For more information, see Advanced Features, Text Editor and Placeholders.
  8. Optional: In the text editor, you can use placeholders for table fields of the document line. This allows you to automatically insert, for example, the Description or the GTIN. For more information, see Advanced Features, Text Editor and Placeholders.
  9. Optional: Use the formatting options to design the text according to your preferences (font type, size, color, paragraph alignment). For more information, see Advanced Features, Formatting.
  10. With the fields Sales Quote, Sales Order, Sales Shipment, Sales Invoice, Sales Proforma Invoice, and Sales Draft Invoice, you control on which documents the text should appear. Example: If you select Sales Invoice and post the document, the text appears on the posted invoice.
  11. When you print the document as a preview, below the item line, for example, Please note the care instructions on the packaging. is displayed. The date is automatically filled from the Quote Valid Until Date field.

Step-by-Step Guide: Changing or Manually Adding Line Texts

On the Document Text Lines page, you can see all text lines of the selected document. You can edit these lines, add new ones, or delete them.
  1. Open the Sales Orders page. You can find this via Tell me what you want to do or directly on the home page if you have the role Sales Order Processor.
  2. Click on the desired sales order in the list. The detail view of the document opens.
  3. Click on the Line Text field or select the Line action, Line Texts. You will go to the Document Text Lines page.

  4. Click in the Text field to open the text editor. Enter the desired text, e.g., Please note the care instructions on the packaging. You can also paste longer texts from other programs. For more information, see Advanced Features, Text Editor and Placeholders.

    Note

    If the page from which the text editor is called is not editable or is not in edit mode, the text in the editor is also not editable.
  5. Optional: In the text editor, you can use placeholders for table fields. This allows you to automatically insert, for example, the Description or the GTIN. For more information, see Advanced Features, Text Editor and Placeholders.
  6. Optional: Use the formatting options to customize the text (font type, size, color, alignment). For more information, see Advanced Features, Formatting.
  7. Select the appropriate fields (Sales Quote, Sales Order, Sales Shipment, Sales Invoice, Proforma Invoice, Draft Invoice). This determines on which documents the text appears. Example: If you select Sales Invoice and post the document, the text appears on the posted invoice.
  8. When you print the document as a preview, below the item line, for example, Please note the care instructions on the packaging. is displayed. The date is automatically filled from the Quote Valid Until Date field.

Practical Scenarios

Scenario 1: Automatic Care Instructions for Textiles

Situation: All textile products should automatically display care instructions on documents.
  • Solution: Set up an Extended Text with care instructions for each item and enable Automatic Ext. Texts on the item card.
  • Result: When adding the item, the text appears automatically below the item line.

Scenario 2: Resource-Specific Notes

Situation: A technician has special qualifications that should be mentioned on service orders.
  • Solution: Store an Extended Text with the qualifications on the resource card.
  • Result: When this resource is selected, the text is automatically inserted below the resource line.

Scenario 3: One-Time Note for an Item Line

Situation: You want to add a special note about the delivery address only for a specific order.
  • Solution: Open the Document Text Lines via the Line Text field and insert the text manually.
  • Result: The text appears only below this specific item line in this document.

Scenario 4: G/L Account Explanations

Situation: Shipping costs should be provided with an explanation.
  • Solution: Set up an Extended Text on the G/L account card for shipping costs.
  • Result: When using the G/L account, the explanation appears automatically.
More examples of working with line texts can be found in the Working with the App, Example Scenarios.

Tips for Daily Work

  • Check Line Text field: A symbol or value in the Line Text field shows whether texts exist for this line.
  • Check texts before posting: Use the print preview to see how line texts appear on the document.
  • Use automatic insertion selectively: Enable Automatic Ext. Texts only for items/resources where the text should really appear in every document.
  • Manual alternative: If Automatic Ext. Texts is not enabled, you can insert texts manually as needed via the Line Texts action.
  • Control follow-up documents: Decide individually for each text whether it should also appear on follow-up documents (e.g., posted invoice).
  • Multiple Extended Texts: You can create multiple Extended Texts for the same item with different conditions (e.g., different languages). For more information, see Working with the App, Sorting and Conditions.
  • Item attributes: NAVAX Document Text offers the ability to use line texts for item attributes. For more information, see Advanced Features, Item Attributes.

Frequently Asked Questions

Why are my line texts not automatically inserted?

Check the following points:
  • Is NAVAX Document Text activated in the document text setup?
  • Is the Automatic Ext. Texts field enabled on the master data card?
  • Are the Extended Texts activated for the correct document type (e.g., Sales Order)?
  • Do the conditions (language, period) match the document?

Can I change automatically inserted line texts in the document?

Yes, you can manually edit or delete any automatically inserted text in the document. Changes do not affect the master data.

Where exactly do line texts appear in the document?

Line texts appear directly below the document line to which they refer (e.g., below the item line). They are visually separated from the main line.

Can there be multiple line texts below an item line?

Yes, you can have multiple line texts below the same item line. The sorting sequence in the Extended Texts determines the order in which they appear.

How do I remove an automatically inserted line text?

Open the Document Text Lines via the Line Text field and delete the corresponding line. The text is removed only from this document, not from the master data.

Are line texts transferred to posted documents?

Yes, if the corresponding follow-up documents are activated in the document text lines (e.g., Sales Invoice). The texts are transferred to the posted documents when posting.

What is the difference between line texts and beginning/ending texts?

Line texts appear directly below a specific document line and refer to an item/resource/G/L account. Beginning and ending texts appear at the beginning or end of the entire document. For more information, see Working with the App, Using Beginning and Ending Texts.

Troubleshooting

Problem: Line texts appear for all items, although configured for only one

Cause: The Extended Text may be configured as a general beginning or ending text instead of a line text. Solution: Check whether the Extended Text is really stored on the item card and not on the Standard Text Codes as document beginning/ending text.

Problem: Texts for different items are identical

Cause: The same Standard Text Code may have been used for multiple items. Solution: Create separate Extended Texts for each item that requires different texts.

Problem: Line texts do not appear in the correct language

Cause: The language code in the Extended Texts does not match the document language. Solution: Create Extended Texts for each required language and ensure that the language code is set correctly.

Problem: Placeholders in line texts are not replaced

Cause: The placeholder is misspelled or the field does not exist in the document line table. Solution: Check the exact spelling of the placeholder (format: ##FieldName##). Available fields can be found under: For more information, see Field Descriptions, Document Lines Fields.

Best Practices

Text Organization

  • Create separate text modules for different items or item groups to ensure flexibility.
  • Use meaningful names for standard text codes so you can see at a glance what the text is used for.
  • Use sorting in text modules to control the order of multiple line texts.
For more information, see Setup, Line Texts.

Formatting and Readability

  • Use placeholders for dynamic content such as quantity, unit, or delivery date.
  • Use formatting (bold, italic) sparingly and purposefully for important information.
  • Ensure consistent text design across all items.
For more information, see Advanced Features, Text Editor and Placeholders. For more information, see Advanced Features, Formatting.

Tip

More frequently asked questions and solutions about line texts can be found in the Working with the App, FAQ and Troubleshooting.

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