Docs / Solution / Repair and Warranty Processing / General
General
2026/08/26 • 1 min. to read
The app extends the Sales Return Order with the following options:
- Use of a separate contact person (Contact) for complaints for each customer
- Distinction between Return Orders with and without warranty
- Functions to replace and transfer Items
- Extensions for using the Sales Return Order as a repair order: Repair Status, entry of repair-relevant information
Note
The app does not include resource planning and dispatching support for on-site repairs.
