NAVAX Knowledge Assistant

AI-powered information assistant answering questions from your own knowledge base.
AppSource Name: NAVAX Knowledge Assistant

Current Version:

• 28.1.1.0 as of Business Central 28

☰ Contents

General

• NAVAX Knowledge Assistant
  NAVAX Knowledge Assistant is an AI-powered information assistant integrated directly into Microsoft Dynamics 365 Business Central. It answers questions from your employees based on your company's own documents and knowledge base...

Setup

• Knowledge Assistant Setup
  The Knowledge Assistant Setup page is the central configuration point for the NAVAX Knowledge Assistant. It cannot be opened directly from search — open the Knowledge Assistant Knowledge Base page (search for it in Business Central) and use the Setup action there...
• Own Azure Resources (OAR)
  The OAR (Own Azure Resources) plan allows customers to host their own Azure Cosmos DB and Azure OpenAI resources. NAVAX hosts only the Function App for compute; all data remains in the customer's own Azure subscription...
• Data Processing Agreement
  Before using the NAVAX Knowledge Assistant, your organization must accept the Data Processing Agreement (DPA). The DPA governs how data submitted to the AI backend is processed and stored in accordance with GDPR and applicable data protection regulations...
• Setup Tasks
  After installing and configuring NAVAX Knowledge Assistant, complete the following steps to get the system ready for use...

Working with the App

• Using the Knowledge Assistant
  The Knowledge Assistant page provides an interactive chat interface where users can ask questions and receive AI-generated answers based on the company's knowledge base...
• Knowledge Base
  The knowledge base is the collection of documents and content that NAVAX Knowledge Assistant uses to answer questions. The better the knowledge base, the more accurate and relevant the answers...
• Feedback
  The feedback feature allows users to rate chat answers with a thumbs up or thumbs down. Positive ratings improve the knowledge base by adding verified answers for future queries...

Appendix

• NAVAX License Management
  The NAVAX License Management page (in older versions NAVAX License Overview or NCEX License Overview) displays the current license status of the NAVAX extensions...
• Installation Notes
• Release Notes