App Setup

2026/08/28 • 1 min. to read

In this topic

General settings
Before you start
Actions
Related information

Use Complaint Management Setup to define the numbering and notification defaults used when complaints are created and released.

General settings
No. Series	Select the number series used to assign a unique number to each new complaint. This must be configured before users create complaints.
Show Notification Mails	Controls whether notification mails are shown during the send process.
Required to report ContGroup	Select the contact group that receives notifications when a complaint is marked as required to report.

Before you start

Create the required contact group and its persons before selecting it here. Make sure the number series is available and that notification recipients have suitable user and email setup.

Actions

The setup page has no additional custom actions. Maintain the lookup data from Contact Groups and the complaint classification pages before users begin processing complaints.