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 Complaint Notifications

2026/08/28 • 1 min. to read

In this topic

• Notification records
• Actions
• Related information

This page lists the people who receive notifications for a complaint and shows whether each notification was sent and confirmed.

Notification records

Review the recipient, recipient name, sent status, confirmation, and confirmation date. A recipient can confirm only when the notification belongs to the salesperson mapped to that user.

Actions

• Insert Contact Group: Selects a contact group and creates one notification recipient for each person in the group.

Use Send Notifications to send unsent messages. Recipients and users need valid email setup.

Related information

• Tasks, Process a Complaint