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 Complaint List

2026/08/28 • 1 min. to read

In this topic

• Available navigation
• Related topics
• Related information

Use the Complaint List to find and review recorded customer complaints. The list provides an overview of classification, assignment, reporting, release, and closure information.

Available navigation

• Notifications: Opens notifications for the selected complaint.
• Customer Card: Opens the related customer.
• Change Logs: Opens the recorded changes for the complaint.
• Select a complaint to open its Complaint Card for editing and processing.

Related topics

Start new complaints from a customer card or list, and use the working process to follow the recommended sequence.

Related information

• Tasks, Working with the App
• Tasks, Process a Complaint