Before using the NAVAX Knowledge Assistant, your organization must accept the Data Processing Agreement (DPA). The DPA governs how data submitted to the AI backend is processed and stored in accordance with GDPR and applicable data protection regulations.
Company Address on the DPA
The DPA shows your organization's name and registered address (street, postal code, city, and country) as provided to NAVAX. If this information is missing or has changed, choose Update Backend Info on the Knowledge Assistant Setup page to send the current address to the backend, then re-open View / Sign DPA to see the updated agreement.
Signing the DPA
Open the Knowledge Assistant Setup page.
Choose the View / Sign DPA action.
Read the agreement and click Accept DPA to sign it.
The DPA Signed field is updated and the signing date and user are recorded.
Important
The DPA must be signed by an authorized person in your organization before NAVAX Knowledge Assistant can be used in production.
DPA Status
The DPA Signed field on the setup page shows the current status:
Green (Yes): The DPA has been accepted.
Red (No): The DPA has not yet been signed.
DPA PDF
A signed PDF copy of the DPA can be downloaded for your records using the Download DPA PDF action on the DPA page.