The knowledge base is the collection of documents and content that NAVAX Knowledge Assistant uses to answer questions. The better the knowledge base, the more accurate and relevant the answers.
Opening the Knowledge Base
Open the Knowledge Assistant Knowledge Base page by searching for it in Business Central or by choosing Knowledge Assistant Setup and navigating to it from there. Each entry in the list represents a knowledge source — either an uploaded file or a scraped web page.
Supported File Types
Type
Description
PDF
PDF documents including text-based and scanned PDFs.
DOCX
Microsoft Word documents.
TXT
Plain text files.
Web page
Content scraped from a public URL.
Uploading a Document
Choose Upload File to select a file from your computer. The file is saved locally in Business Central.
With the file record selected, choose Upload to Backend to send the file to the knowledge base. The backend splits the document into chunks, embeds them as vectors, and stores them.
Processing typically takes a few seconds per document. Large PDFs may take longer — you will be warned before uploading files over 30 MB.
Adding a Web Page
Choose New and enter the full URL (must start with https://) in the URL field.
Choose Upload to Backend. The backend fetches the page, extracts the text content, and stores it as a knowledge base source.
The page title is used as the source name and the number of text chunks inserted is shown after completion.
Deleting a Source
Select a source in the list and choose Delete. This removes the source record and all associated text chunks from the knowledge base. The action cannot be undone.
Best Practices
Keep documents up to date — outdated content leads to incorrect answers.
Use clearly structured documents with descriptive headings.
Avoid uploading duplicate content from the same source.
For web pages, delete the existing entry and re-scrape periodically if the page content changes.
Knowledge Base
