Return Order Management

The app Return Order Management supports the handling of returns, complaints, and related documents in Business Central.

Current Version:

• 1.0.1.0 as of Business Central 22

☰ Contents

General

• Return Order Management
  The app Return Order Management supports the handling of returns, complaints, and related documents in Business Central. It helps you record, monitor, and complete return processes in a clear and traceable way...

Setup

• Return Order Setup
  The page Return Order Setup contains various setup fields which define default values or influence the creation of the return order...

Tasks

• Working with the App
  The app Return Order Management helps you register, monitor, and complete returns and complaint processes efficiently. The workflow connects customer information, return reasons, warehouse details, and documented processing steps in one consistent process...

Pages

• Default Return Locations
  On this page you can set the default return locations for each country...
• Item Lot No. List
  This page provides an overview of the batches including the associated expiration date...
• Lot Blacklist
  Batches can be blacklisted on this page. Batches in this list are transferred directly to the Global Block Location when a inventory pick is booked...
• Return Order Lines
  This page provides an overview of all Return Order Lines...

Page Extensions

• Customer Card
  On the page Customer Card the following fields and actions were added...
• Sales Return Order
  On the page Sales Return Order the following fields and actions were added...
• Sales Return Order Subform
  On the page Sales Return Order Subform the following fields and actions were added...

Appendix

• Release Notes